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Frequently Asked Questions

Everything you need to know about Tutorverse and how to get started.

Browse our subjects or search for a specific tutor. Once you find a match, select a time slot from their calendar, and complete the secure checkout. Your lesson is confirmed instantly.

You can reschedule any lesson up to 24 hours before it starts directly from your dashboard. For changes within 24 hours, please contact your tutor directly.

We offer a full refund for lessons cancelled more than 24 hours in advance. If you're not satisfied with your first lesson, our 'First Lesson Guarantee' has you covered.

Yes! Many of our tutors offer group sessions at a discounted per-person rate. Look for the 'Group Ready' badge on tutor profiles.

Every tutor undergoes a rigorous verification process where we check their identity, academic qualifications, and teaching experience.

Joining Tutorverse is free. We only take a small commission on successful lessons to cover platform maintenance, secure payments, and marketing.

Once a lesson is completed, funds are added to your wallet. After a standard 5-day security hold, you can withdraw your balance directly to your bank account.

Top-Rated status is awarded based on consistent 5-star reviews, low cancellation rates, and high response times.

Absolutely. You have full control over your pricing. You can also set different rates for different levels or group sessions.

If there is an issue during a lesson, you can log a dispute within 24 hours. Our support team will review the case to reach a fair resolution.